{"id":102631,"date":"2026-05-04T15:56:14","date_gmt":"2026-05-04T15:56:14","guid":{"rendered":"https:\/\/dispronat.com.co\/2025\/?page_id=102631"},"modified":"2026-05-04T16:15:11","modified_gmt":"2026-05-04T16:15:11","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/dispronat.com.co\/2025\/politica-de-devoluciones\/","title":{"rendered":"POL\u00cdTICA DE DEVOLUCIONES"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"102631\" class=\"elementor elementor-102631\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-439fc2a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"439fc2a0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3268d079\" data-id=\"3268d079\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cf50c6 elementor-widget elementor-widget-heading\" data-id=\"1cf50c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d60426 elementor-widget elementor-widget-text-editor\" data-id=\"7d60426\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Debido a la naturaleza de los productos comercializados por DISPRONAT (alimentos), <\/span><b>no se aceptan devoluciones por cambio de opini\u00f3n del cliente<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">Sin embargo, se aceptar\u00e1n reclamaciones en los siguientes casos:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">producto en mal estado<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">producto vencido<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">producto incorrecto<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">El cliente deber\u00e1 reportar la situaci\u00f3n dentro de las <\/span><b>24 horas posteriores a la recepci\u00f3n del pedido<\/b><span style=\"font-weight: 400;\">, enviando evidencia fotogr\u00e1fica.<\/span><\/p><p><span style=\"font-weight: 400;\">Una vez verificado el caso, DISPRONAT podr\u00e1 realizar:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">cambio del producto<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">reposici\u00f3n<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">devoluci\u00f3n del dinero<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluciones Debido a la naturaleza de los productos comercializados por DISPRONAT (alimentos), no se aceptan devoluciones por cambio de opini\u00f3n del cliente. Sin embargo, se aceptar\u00e1n reclamaciones en los siguientes casos: producto en mal estado producto vencido producto incorrecto El cliente deber\u00e1 reportar la situaci\u00f3n dentro de las 24 horas posteriores a la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-102631","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/pages\/102631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/comments?post=102631"}],"version-history":[{"count":6,"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/pages\/102631\/revisions"}],"predecessor-version":[{"id":102656,"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/pages\/102631\/revisions\/102656"}],"wp:attachment":[{"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/media?parent=102631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}