{"id":102639,"date":"2026-05-04T16:00:52","date_gmt":"2026-05-04T16:00:52","guid":{"rendered":"https:\/\/dispronat.com.co\/2025\/?page_id=102639"},"modified":"2026-05-04T16:16:28","modified_gmt":"2026-05-04T16:16:28","slug":"politica-de-garantias","status":"publish","type":"page","link":"https:\/\/dispronat.com.co\/2025\/politica-de-garantias\/","title":{"rendered":"POL\u00cdTICA DE GARANT\u00cdAS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"102639\" class=\"elementor elementor-102639\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-439fc2a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"439fc2a0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3268d079\" data-id=\"3268d079\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1d335b elementor-widget elementor-widget-heading\" data-id=\"a1d335b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de garant\u00edas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d60426 elementor-widget elementor-widget-text-editor\" data-id=\"7d60426\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">DISPRONAT garantiza la calidad de los productos comercializados.<\/span><\/p><p><span style=\"font-weight: 400;\">Si el cliente recibe un producto que presente:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">da\u00f1os en el empaque<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">deterioro evidente<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">problemas de calidad<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">deber\u00e1 reportarlo dentro de las <\/span><b>24 horas posteriores a la entrega<\/b><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">Para iniciar el proceso de garant\u00eda se solicitar\u00e1:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">n\u00famero de pedido<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">descripci\u00f3n del problema<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">evidencia fotogr\u00e1fica del producto<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Una vez revisado el caso, DISPRONAT definir\u00e1 la soluci\u00f3n correspondiente, que podr\u00e1 ser:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">reemplazo del producto<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">reposici\u00f3n<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">devoluci\u00f3n del dinero.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de garant\u00edas DISPRONAT garantiza la calidad de los productos comercializados. Si el cliente recibe un producto que presente: da\u00f1os en el empaque deterioro evidente problemas de calidad deber\u00e1 reportarlo dentro de las 24 horas posteriores a la entrega. Para iniciar el proceso de garant\u00eda se solicitar\u00e1: n\u00famero de pedido descripci\u00f3n del problema evidencia fotogr\u00e1fica [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-102639","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/pages\/102639","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/comments?post=102639"}],"version-history":[{"count":6,"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/pages\/102639\/revisions"}],"predecessor-version":[{"id":102659,"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/pages\/102639\/revisions\/102659"}],"wp:attachment":[{"href":"https:\/\/dispronat.com.co\/2025\/wp-json\/wp\/v2\/media?parent=102639"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}